- Job Seeker Services
- Business Service Practices
- Financial Literacy
- Advisory Committee
- Career Pathways
- Related Initiatives
- Ticket to Work
- WIOA Implementation
Without a tangible definition for "Service Integration" in the American Job Center, the WINTAC team set out to meet with State and local leadership in Iowa, Kentucky and Virginia. The mission was to determine how integration was defined in each of the three states. Below is a link to four videos. One is a composite of the three visits; and there are shorter videos that reflect the specific service integration strategies in Creston, Iowa; Covington, Kentucky; and Woodbridge, Virginia. These videos were designed for a target audience of service leadership and counselors/staff.
"Finding Workforce Service Integration" is brought you by WINTAC.
Agreements - There are several types of agreements that support effective partnership in WIOA implementation:
- Agreements with Education Agencies
Agreements with Local Workforce Development Boards
- Contributors from the Departments of Labor, Health and Human Services, and Education provide us with "Sample MOU and Infrastructure Costs Tool Kit."
- Examples of agreements from states used to support discussions facilitated by CSAVR, WINTAC staff have developed "The WDB MOU and Outline."
- References from the Regulations important to the development of MOUs between Local WDB’s and Partner agencies are identified in "Guidance from WIOA in development."
- An example of State Level guidance to facilitate WDB MOU development can be found in the New Jersey WIOA MOU Presentation.
Infrastructure Funding Agreements (IFA) and other Cost Sharing Agreements.
The IFA is relevant to the physical center operation, and “other cost sharing” agreements are established to cover those other costs partner agencies agree are necessary to demonstrate their contributions to career and other services in American Job Center operation.
- RSA TAC 17-03 provides guidance to SVRAs in establishing IFA and Other or Additional Cost Sharing Agreements with Local WDBs and Partner agencies
- Related Regulations Regulations Related to IFA Agreements for IFAs and Other Cost Sharing Agreements
- Resources on the GPS ION Site – A three-part webinar series (4/26/17 to 6/28/17) jointly presented by our Federal partner agencies
- Agreements with State Medicaid, DD, and Mental Health Agencies - Developed by Bobby Silverstein, in partnership with CSAVR and the LEAD Center
Agreements with American Indian Vocational Rehabilitation Services
- State VR agencies are required to enter into a formal cooperative agreement with each American Indian Vocational Rehabilitation Services grant recipient in the State that receives funds from RSA. This language in the Rehab Act describes what is required for these agreements.
Data Sharing Agreements
- This Toolkit was developed by WINTAC staff with input from RSA and through discussions with state representatives facilitated by CSAVR.
- This joint guidance by the U.S. Departments of Labor and Education is a resource to provide information to assist State agencies (including Vocational Rehabilitation agencies and Workforce Development agencies), educational agencies and institutions, and service providers in performance reporting and evaluation requirements under the Workforce Innovation and Opportunity Act (WIOA).
- Partnership Plus Agreements - State Vocational Rehabilitation Agencies can enhance the capacity of long-term supports for workers with disabilities through their partnership with Employment Networks participating in the Ticket to Work Program.
- The Basic Financial Assessment Tool is a tool that Career Counselors and other AJC staff can use in assessing a job seeker’s financial situation and awareness. The tool includes current guidance.
- Customized Employment
- An Integrated Resource Team (IRT)is used effectively in many Virginia AJCs as a structure for sharing customers in Career Pathway activity. The use of this practice is on the rise in many states.
- These Tool Kits may be useful to your agency in developing strategies to increase AJC customer service:
- Career Services – As stated in §361.420, each required partner must use a portion of funds available to provide applicable career services and work with state and local WDB’s to establish and maintain the one-stop delivery system. These regulations apply to Career Services in an American Job Center.
Disability Employment Initiative (DEI) -- Business Engagement Community of Practice (CoP)
A review of the archived session features the following:
- Ideas and insights of collaborative activity
- State DEI partnerships in business engagement
- How this works in operation in AJCs in the DEI pilot sites
- Examples of VR agency partnership with other AJC agencies
Resources through the Job Driven Vocational Rehabilitation Technical Assistance Center
Our friends and colleagues with the JDVRTAC offer tool kits and support in the following areas:
- Business Engagement
- Customized Training
- Employer Supports
- Labor Market Information
- An Analysis of the Legislation and Notice of Proposed Rule Making related to Financial Literacy in WIOA
The LEAD Center provides the following resources to support agencies in strategies designed to support individuals in improving their financial capability:
- Promoting Employment and Economic Advancement: A Toolkit for CILs and AJCs
- LEAD Releases New Toolkit to Promote Collaboration between Centers for Independent Living and American Job Centers
- Building Financial Capability: A Planning Guide for Integrated Services
- Enabling Financial Capability Along the Road to Financial Inclusion
WIOA established the Advisory Committee on Increasing Competitive Integrated Employment for Individuals with Disabilities. The Committee's Final Report summarizes the findings, conclusions and recommendations for the Secretary of Labor on, but not limited to, the following:
- Ways to increase employment opportunities for individuals with intellectual or developmental disabilities or other individuals with significant disabilities in competitive integrated employment;
- The use of certificate program carried act under section 14(c) of the Fair Labor Standards Act (FLSA) for the employment of individuals with intellectual or developmental disabilities or other individuals with significant disabilities; and
- Ways to improve oversight of the use of such certificates.
As a core partner in each state’s WIOA implementation, the State Vocational Rehabilitation Agency is in an important role to provide leadership in making AJCs accessible and inclusive through opportunities to increase awareness and through involvement in establishing criteria for One-Stop certification in their states. These resources can support the SVRA in their leadership role:
- CLASP Alliance for Quality Career Pathways
- Career Pathway Toolkit
- Flow chart on career pathways from Mass
- Disability Employment Initiative
State Vocational Rehabilitation Agencies have maintained a longstanding partnership with the Social Security Administration that focuses on support to SSA disability beneficiaries in achieving self-sufficiency through career success. In the spirit of the WIOA vision, partnerships with other Ticket to Work Employment Networks in and out of the American Job Center should be established to enhance the career opportunities and supports for all job seekers with disabilities: Ticket to Work FAQs.
"Are You Ready for Integrated Services in the American Job Centers?"
Implementing WIOA according to its vision in the act and in RSA TAC 15-01 with regard to service alignment and integration with the other Core and Required partners is a multi-step process. From a customer service standpoint, the nature and impact of the services provided and received have as much to do with how state and local partners work together as the guidance for implementation itself. To support your agency in this process, WINTAC has created a checklist to assist with your ongoing review of this implementation.