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Customer Centered Design and Common Service Flow

Recorded training

Recorded training

Training ID: 
170409
Training Date: 
Tuesday, May 16, 2017 - 10:00am to 11:30amArray ( [#markup] => Tuesday, May 16, 2017 - 10:00am to 11:30am [#printed] => 1 [#type] => markup [#pre_render] => Array ( [0] => drupal_pre_render_markup [1] => ctools_dependent_pre_render [2] => bootstrap_pre_render ) [#icon] => [#icon_position] => before [#process] => Array ( [0] => bootstrap_form_process ) [#children] => Tuesday, May 16, 2017 - 10:00am to 11:30am )
Training Category: 
Integration into the Workforce Development System

Topics:

  • Lessons learned from WIA implementation from the customer
  • What every customer should expect
  • Benefits of common tools and supports
  • Example of Common Service Flow
  • Lessons learned from other initiatives

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